1. What products do you offer?
We specialize in men’s clothing and footwear, including casual wear, formal attire, and comfortable, stylish shoes.
2. Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping fees and delivery times vary depending on the destination.
3. How long does shipping take?
Orders are usually processed within 2–4 business days. Estimated delivery times:
- Domestic: 5–10 business days
- International: 10–20 business days
4. What payment methods do you accept?
We accept major credit/debit cards, PayPal, and other secure online payment options shown at checkout.
5. How can I track my order?
Once your order is shipped, you’ll receive an email with a tracking number and a link to check the delivery status.
6. What is your return policy?
We accept returns within 14 days of receiving your order. Items must be unused, in original condition and packaging.
Please visit our Return Policy page for more details.
7. How do I request a return or exchange?
Please email our support team at help@huilielectronic.site with your order number and reason for return. We will guide you through the process.
8. What if I receive a damaged or incorrect item?
If you receive a defective or wrong product, please contact us within 7 days of delivery. We will offer a replacement or full refund.
9. Can I cancel or change my order after placing it?
You can cancel or modify your order within 12 hours of placing it. After that, it may already be in processing or shipping.
10. How do I contact customer support?
You can reach us via:
📧 Email: help@huilielectronic.site
📞 Phone: +16,678,003,133